Investigation
Investigations involving funeral services may arise from regulatory breaches, complaints, coronial processes, or media scrutiny, all of which can affect sector standards, public trust, and operational practice. These cases highlight the importance of compliance, transparency, and ethical conduct across the profession. Funeral Service Times reports on investigations impacting funeral directors, crematoria, suppliers, and associated services—covering regulatory findings, inquests, disciplinary action, and governance issues. Coverage supports professionals in understanding risks, safeguarding reputation, and upholding public confidence in the sector.
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Feb- 2024 -14 FebruaryEconomy
Distinct Cremations welcomes CMA efforts to keep sector prices low
Distinct Cremations has welcomed the Competition and Markets Authority’s efforts to keep funeral costs low for the benefit of bereaved…
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14 FebruaryFeatures
The Funerals Market Investigation Order 2021 explained by the CMA
Many bereaved families face the added stress of trying to organise a funeral. This has meant having to grapple with…
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13 FebruaryBusiness
Funeral costs increased slower than inflation after CMA order
An annual review of the funerals market by the CMA has suggested that its Funeral Market Investigation Order from 2021…
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Oct- 2023 -11 OctoberFuneral Plans
SFO launches criminal investigation into Safe Hands Plans
The Serious Fraud Office (SFO) has opened a criminal investigation into suspected fraud at Safe Hands Plans Limited and its…
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Dec- 2022 -22 DecemberFuneral Plans
Safe Hands falls into administration
Safe Hands has collapsed into administration after a period of “severe financial challenges”, which left the business “unsustainable” to continue…
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22 DecemberBusiness
The funeral market: state of play in 2022
“The important role of the funeral director in society is something that really goes under the radar. Death isn’t something…
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22 DecemberBusiness
The future of Dignity
What is your history in the industry? My first job in the sector was as an administration assistant at Dudley…
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14 DecemberEvents
BCP Council closes Christchurch Cemetery due to record errors
The Bournemouth, Christchurch and Poole Council has had to immediately close Christchurch Cemetery due to missing information from the location’s…
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Oct- 2022 -12 OctoberCoronavirus
Highest third-quarter mortality since 2010, says CMI
The third quarter of 2022 has seen the highest third-quarter mortality rate since 2010, according to the latest data from…
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Jul- 2022 -14 JulyCoronavirus
CMI notes return of excess deaths in Q2
The Continuous Mortality Investigation (CMI) has found that mortality in the second quarter of 2022 was around 5% higher than…
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