The Funerals Market Investigation Order 2021 explained by the CMA

By Adam Land, a senior director for remedies, business and financial analysis at the Competition and Markets Authority, who leads its enforcement work in the funerals sector

Many bereaved families face the added stress of trying to organise a funeral. This has meant having to grapple with confusing and opaque prices, which meant people had to work harder to find the right service for them.

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