Competition and Markets Authority

The Competition and Markets Authority (CMA) plays a key regulatory role in the UK funeral sector, working to ensure fair competition, price transparency, and consumer protection. Its investigation into funeral services led to significant regulatory changes, including requirements for standardised price lists, transparency in financial relationships, and restrictions on referral incentives. Funeral Service Times reports on the CMA’s ongoing activity affecting funeral directors, crematoria, and related services—providing analysis of compliance obligations, enforcement updates, and the broader impact of regulatory scrutiny on sector operations and public trust.