Guisborough funeral director Carlo Capaldi has achieved a professional qualification recognising his work in caring for the bereaved.
BTEC Diplomas in Funeral Directing comprehensively cover all aspects of the role, such as communicating with clients, directing a funeral and funeral law.
One-time Italian wine and food importer Capaldi said: “I’m the first in my family to enter the funeral profession and I get a lot of job satisfaction from it; a simple hand shake or a thank you from the families means a lot to me. I know I have helped them and done all I can for them during one of the worst times of their lives and I’ve given their loved one the final unique send-off they deserve.”
Image: Catherine Eccles, manager, presents Carlo Capaldi with his Diploma.