Funeral Plans

NCC Registrars partner with Settld to offer bereaved guidance

When someone registers a death in Northumberland, they will receive a pack with helpful guidance on what they might need to do

Northumberland County Council (NCC) registrars have announced a new partnership with end-of-life admin service Settld to provide step-by-step guidance to bereaved families in the North East.  

The partnership will deliver assistance to families who are dealing with the heavy admin burden following a death, from the point of the death being officially registered by the registrar. 

Settld, which is headquartered in Sunderland, will provide a range of services including a detailed checklist for those handling a death, as well as support in closing, transferring or changing financial, digital and household accounts.


As a result, when someone registers a death in Northumberland, they will receive a pack with helpful guidance on what they might need to do. 

It is reported that more than 26,870 deaths are registered in the North East of England every year. 

Cllr Gordon Stewart, portfolio holder for community services at NCC, said: “Sadly, we all experience the grief of losing a loved one at some point in our lives. The best thing we can do as a local authority is to quietly offer practical help and support.

“By linking with Settld, we are able to provide sound advice to get our residents through the darkest of days – freeing them to grieve and remember their loved ones in their own way.”

Settld notifies more than 950 service providers, from banks and insurers to energy firms, mobile providers, subscription services, and social media platforms, among others.

In addition to registering the death with service providers, Settld’s free online service helps users close, transfer or amend accounts and obtain date of death balances for probate. 

Vicky Wilson, co-founder and CEO of Settld, said: “We are delighted to have the backing of regional registrars to further support families when they need it the most. Settld is here to help the bereaved, and that now means additional help and advice from the point of a death being registered until all the admin is sorted.”

Along with its new partnership in Northumberland, Wilson has urged funeral directors across the region and further afield to signpost bereaved families to the admin provider’s free service. 

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