The family-run business will be opening a second funeral home in Cardiff in October 2018 to better serve its growing customer base in the north of Cardiff. The old Barclay’s Bank on Heathwood Road is currently undergoing a re-fit. The new funeral home will be designed to be a “light, airy and inviting space”.
The new premises is expected to create up to 10 new jobs for the local community.
Coles Funeral Directors has also been revealed as the only funeral director in Wales to be recommended by the Good Funeral Guide. The business named as a finalist in four categories at the Good Funeral Guide Awards, including the Funeral Director of the Year 2018.
Gareth Coles, managing director of Coles Funeral Directors, said: “This year has brought with it many things that we are proud of as a business, in particular being able to serve the community in North Cardiff with our new premises very soon. Over the years, larger companies have acquired most of Cardiff’s funeral homes and we’re one of the last remaining independent funeral businesses now.
“Our independence gives us the flexibility to provide the very best, personal and bespoke service we can to the families we work with – at a fair price. We work to exacting quality standards and ensure every funeral we provide is the perfect reflection of the life of the deceased and respects their every wish. Whether they want a requiem mass or a direct transfer.”
He added: “All our customers are equally important to us. As such, we are also extremely proud to be opening up career opportunities in the death industry with our investment in north Cardiff, which admittedly isn’t for everyone, but it can be incredibly rewarding. We do an important job that demands care, respect and the utmost professionalism. We help families through some of their darkest hours – and we are humbled to be able to widen our support.”