Investigation
Investigations involving funeral services may arise from regulatory breaches, complaints, coronial processes, or media scrutiny, all of which can affect sector standards, public trust, and operational practice. These cases highlight the importance of compliance, transparency, and ethical conduct across the profession. Funeral Service Times reports on investigations impacting funeral directors, crematoria, suppliers, and associated services—covering regulatory findings, inquests, disciplinary action, and governance issues. Coverage supports professionals in understanding risks, safeguarding reputation, and upholding public confidence in the sector.
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Apr- 2022 -14 AprilCurrent Affairs
Q1 mortality below pre-pandemic levels, CMI finds
Mortality in the first quarter of 2022 was slightly lower than in the first quarters of 2019 and 2020, before…
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Feb- 2022 -14 FebruaryTrade Organisations
NAFD reshapes senior team as part of five-year strategy
Jon Levett, CEO of the National Association of Funeral Directors (NAFD), has launched the process of reshaping the association’s team…
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Nov- 2021 -18 NovemberCurrent Affairs
Former funeral director jailed for defrauding grieving victims
Greater Manchester Police has announced that Sharon Howell, the former funeral manager of Kenworthy Funeral Directors in Ashton-under-Lyne, Tameside, has…
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Sep- 2021 -16 SeptemberBusiness
CMA confirms new funeral directors pricing rules
The Competition and Markets Authority (CMA) has announced new rules which will require all UK funeral directors to make pricing…
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Jul- 2021 -6 JulyCharity
Councils failing to follow public health funeral law, investigation finds
Councils across England and Wales are reportedly failing to effectively provide public health funerals to a required degree. According to…
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Apr- 2021 -7 AprilCurrent Affairs
Gov praises ‘unsung heroes’ in funeral industry following CMA report
The UK government has praised the funeral industry’s “unsung heroes” following the Competition and Markets Authority (CMA)’s investigation into the…
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Mar- 2021 -12 MarchCoronavirus
CMI notes over 50,000 excess deaths in second wave
During the coronavirus pandemic, the Continuous Mortality Investigation (CMI) has noted that the UK has experienced over 50,000 excess deaths…
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Feb- 2021 -1 FebruaryBusiness
Memoria claims CMA report lacks clarity on ‘consumer detriment’
Memoria, a private memorial park and crematoria operator, has questioned the recent Competitions and Markets Authority’s (CMA) report for not…
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Dec- 2020 -21 DecemberLatest News
CMA report identifies issues in the funeral service sector
The Competition and Markets Authority (CMA) has identified a “number” of issues in the funeral services sector and has suggested…
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Oct- 2020 -2 OctoberBusiness
Funeral provider hits back at Lord Field claims
Co-op Funeralcare has hit back at comments made by Lord Frank Field on last night’s (1 October) Tonight programme on…
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