Independent funeral director, Secure Haven, has announced that it is pleased to have received positive feedback from clients. The company provides a private indoor columbarium, allowing dignified and respectful storage of loved one’s ashes. A recent letter, addressed to co-owner Cheryl Yarwood and shared with the writer’s permission, said:
“I would like to thank you for taking the time with my sons, little granddaughter and I when we came to view the ‘Les Grands Vent’ range of urns in October.
“I am thankful to have found Secure Haven, your tasteful range of urns are impressive, especially the ‘Les Grands Vent’. The fact I could actually visit your premises to view them in person was an enormous relief, with such a difficult decision to make being able to see and feel makes all the difference. The ‘Les Grands Vent’ range are incredibly beautiful, warm, tactile pieces and their individuality makes them so very personal. Although it took a while to make our choice, and I really appreciate all your help and patience with this Kate, now seeing ‘Maple #571’ placed in our home I can say it is absolutely perfect. I find it incredibly comforting as I believe John would have approved.
“John bought a canal boat just before Christmas last year, a dream that had kept him going through his horrendous ordeal. The second beautiful item I purchased, the ‘Ocean Blue & Pewter’ keepsake urn, will be kept on the boat that he sadly had little time to enjoy.
“To find such a beautiful, tranquil premises like Secure Haven with such a caring, understanding environment is heart-warming. I would have liked to have had somewhere like yours to have kept John’s ashes over the past few months while deciding what to do. Although I cannot fault our funeral directors, who were brilliant and caring and provided everything we wanted for the funeral, they do not have the beautiful facilities such as yours.
“I wish you all the very best and hope your worthwhile business continues to grow to help all of us who find ourselves in this most unwanted of situations.
“With best regards
Cheryl Yarwood said: “It is a absolute pleasure to able to help families like Jackie’s. It’s never easy to commit to travelling to a place that is unknown and be a little apprehensive about the service you may receive.
“Our mission is to help the bereaved find exactly the right option for them without feeling any obligation whatsoever. This is why my husband and I originally started our ‘Secure Haven’, to provide the dignity and safe-guarding that families require at a time of loss and sadness.
“If funeral homes feel that they have perhaps exhausted a family with options and they are not able to help them provide the secure storage and moreover discussion about what to do with a beloved then let Secure Haven help with its peaceful facility. Occasionally, families need time away from the funeral home before making their lasting decisions, maybe in a different place at a time and pace that suits them.”